1. Who we are
Dantino Company Limited is a product company based in Vietnam. In this policy, “Dantino,” “we,” “us,” and “our” refer to Dantino Company Limited. We are responsible for the personal data described in this policy.
2. Scope
This policy applies to dantino.vn, its English-language pages, and messages you send to hello@dantino.vn. A Dantino product may have a separate privacy notice when its data practices differ from this website.
3. Information we handle
We keep data collection on this website deliberately limited. Depending on how you use the site, we may handle:
- Technical data needed to deliver and protect the site, such as IP address, browser and device information, requested pages, timestamps, and security logs.
- Coarse interaction data, such as whether a section was viewed, the product or button selected, and device class. We do not include your name, email address, message content, precise location, or private product data in these events.
- Information you choose to send by email, including your email address, message, and any attachments. Clicking an email link opens your email service; the message is not submitted through this website.
4. How and why we use information
We use information only to operate and secure the website, understand whether visitors can find useful product information, respond to messages, maintain business records, and meet legal obligations. We process personal data with your consent or another lawful basis available under applicable law.
We do not sell personal data, use it for third-party targeted advertising, or make decisions about you solely through automated processing on this website.
7. Retention
We keep personal data only for as long as needed for the purposes above. Hosting and security logs follow the shortest practical provider retention schedule and may be kept longer to investigate a security incident or meet a legal duty. We normally review and delete routine inquiry emails within 24 months after the last meaningful contact, unless an ongoing relationship, dispute, or legal obligation requires longer retention.
8. International processing
Some service providers may process information outside Vietnam. Where this occurs, we use contractual, security, and other measures required by applicable law for cross-border processing.
9. Security
We use reasonable technical and organizational safeguards appropriate to the limited data this website handles. No internet service can guarantee absolute security, so please avoid sending sensitive personal data unless it is necessary and we have agreed on a secure method.
10. Your choices and rights
Subject to applicable law, you may ask to access, correct, receive, restrict, object to the use of, or delete your personal data. You may also withdraw consent where consent is the basis for processing and make a complaint to the competent authority. Withdrawing consent does not affect processing that was lawful before withdrawal.
Email hello@dantino.vn with the subject “Privacy request.” We may need to verify your identity before acting on a request and will respond within the period required by law.
11. Children
This corporate website is not directed to children, and we do not knowingly ask children to provide personal data through it. If you believe a child has sent us personal data, contact us so we can review and delete it where appropriate.
12. Changes and contact
We may update this policy when the website, our products, or legal requirements change. We will publish the revised policy here and change the effective date. Material changes will receive additional notice when required.
For privacy questions or requests, email hello@dantino.vn or write to Dantino Company Limited, A6G, Binh Duc Quarter, Lai Thieu Ward, Ho Chi Minh City 75206, Vietnam.